Frequently Asked Questions


What Shipping Methods Are Available?

We use Leopard courier, Postex Courier & Trax courier service.

Do You Ship Internationally?

Yes, we ship parcels internationally using DHL courier. You have to pay full amount in advance, including international delivery charges.

How Long Will It Take To Get My Package?

Normally, delivery takes 2 - 3 working days in all over Pakistan. For international shipment, delivery takes 3 - 5 working days.


What Payment Methods Are Accepted?

We are offering Cash on delivery service all over Pakistan as well as Easypaisa, account transfer option for our customer's ease. and for international customers we have an online bank transfer option available.

Is Buying On-Line Safe?

Yes, buying from KAPRAY OFFICIAL is safe & secure, we deliver products in transparent packaging for our customers satisfaction.

Order & Returns

How do I place an Order?

For order placement, go to your desire product then add your product to your cart then goto checkout and fill the order form and click on place order button.

How Can I Cancel Or Change My Order?

For order cancellation, you have to WhatsApp us your order number, so we will cancel it from our order list.

Do I need an account to place an order?

No, creating an account is not necessary for order placement.

How Do I Track My Order?

You can track your website order in the footer menu option TRACK MY ORDER

How Can I Return a Product?

For return & refund, please check our return & refund policy.